Summary
Full-stack software engineer who builds web applications with Ruby on Rails, React, and TypeScript, shipped to production at WP Engine. Eight years at a website-hosting company, moving from customer support and technical onboarding into engineering, with a habit of turning real user pain points into clean, efficient tools.
Experience
Software Engineer, Associate · WP Engine
Jun 2025 – Jun 2026
- Built and shipped a full-stack account-shadowing widget (React, TypeScript, Ruby on Rails) used by the Support, Marketing, and Engineering teams.
- Built reusable, accessible UI components for the company-wide design system.
- Worked in an agile squad with a CI/CD-gated pull request workflow, writing automated tests for my features.
Technical Onboarding Manager · WP Engine
Jun 2021 – Jun 2025
- Translated frontline customer pain points into technical requirements as a product stakeholder for several engineering teams.
- Ran large-scale site and data migrations into the WP Engine/Flywheel platform.
- Converted a Ruby post-migration cleanup script to Python and began integrating it into Redshell, WP Engine’s internal CLI.
Happiness Engineer · WP Engine
Jan 2018 – Jun 2021
- Advanced technical support and troubleshooting with a consistent 95%+ customer satisfaction rating.
Software Developer · TSL Companies
May 2016 – Jul 2016
- Refactored legacy .NET code and built a SQL-driven email notification system for safety compliance data.
Education
- B.S. Computer Science, Western Governors University (in progress, expected Oct 2027)
- Advanced Web Development Immersive, Omaha Code School
Skills
- Languages:
- JavaScript, TypeScript, HTML, CSS, Ruby, SQL, Java, Python, C#
- Frameworks:
- React, Ruby on Rails, Sinatra, Rack, .NET
- Practices:
- Agile/Scrum, CI/CD, automated testing, code review, API design, accessible UI components